LONDON/MOSCOW : WhatsApp's nearly six-hour long outage on Monday hit trading of assets from cryptocurrencies to Russian oil, market players said, although a quick shift to alternative platforms such as Telegram limited severe disruption.
Among those affected was BCB Group, a London-based crypto firm that offers OTC trading as well as other services. Facebook's services went dark at around noon Eastern time , a key window for BCB's traders. WhatsApp usage among financial traders tracked by communications surveillance firm VoxSmart has boomed as banks accept that clients want to use the platform, even if bosses prefer their staff to use official messaging channels, VoxSmart CEO Oliver Blower said.
"What's interesting is both the volume and the content of the messages. It's not just, what time are you headed to 'The Dog and Duck', it's, what's your price on a 5-year?," said Blower, using slang for a British pub.Still, the prevalence of messenger services beyond WhatsApp meant Monday's outage was a nuisance rather than a major disruption.
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