Nigeria users of the crypto exchange AAX, which suspended withdrawals on Nov. 12, reportedly stormed its offices in Lagos and began assaulting employees. Reports that disgruntled AAX users have harassed the crypto exchange’s workers came just days after the Nigerian crypto and blockchain advocacy group asked to refrain from doing so. Meanwhile, the former vice president of AAX claimed in a tweet that the “brand is no more and trust is broken.
We appeal to and discourage any dissatisfied or angry user or investor from harassing or victimizing the AAX Country Manager , other local staff members, and AAX ambassadors nationwide. These persons are also facing the same situation as disgruntled users and investors are. The advocacy group also revealed that the Hong-Kong headquartered crypto exchange’s senior executives had stopped communicating with their Nigeria-based workers.Meanwhile, in a message aimed at AAX and its founders, the advocacy group reminded the crypto exchange of its obligations towards users. In addition, the notice suggested some steps that AAX and Nigerian workers must take to restore the public’s trust.
“If protecting users is AAX’s highest priority as it boasts in its public announcement, AAX should immediately take steps to close the gaps by bridging communication between itself and its local staff in Nigeria on the one hand, and between AAX and its Nigerian users on the other hand,” SIBAN’s public notice said., AAX told users that there had been “many new developments” which meant it required “more time to respond to the overwhelming amount of questions in the community.
Dear all, it’s true I have resigned from AAX. I did fight for the community but none of the initiatives we came up with were accepted. Any role I had left for communication became hollow.
AAX should learn from FTX, MEXC took the advantage and become the second-largest cex. MEXC Derivatives Volume (24h) surged and was ranked No. 2 during the FTX incident, according to CMC on November 9.
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DM 🙏 😉
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Feels like soon one more exchange will be done
Damn
Hope they will do their best
Thats what when you lose the trust of your users lol that's what'll happen to Coinbase
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